No page information in search results

Digital Marketing Consultant

Why is the description missing in Google Search?

If you see a result with “No information is available” in Google Search:

It means that Google could not access the page in order to create a useful description to show in Search results.

How to fix it

You are seeing this result because the page is blocked by a robots.txt file entry, which tells Google not to crawl your page. You can take either of these two steps:

  • Fix the page description, or
  • Remove the page entirely from Google search results.

To fix the page description

If you want a proper description to appear in search results for your page, you must enable Google to read the page. If you don’t want the page to appear in search results at all, see the next section “Remove the page entirely from search results.”

The reason Google can’t read the page is that it has a special file (called robots.txt) blocking the page. Here’s how to remove the blockage:

  • If you are using a content management system for your website (for example, if your site is on Wix, Joomla, or Drupal), search for “robots.txt” in your host’s documentation to learn how to unblock your page or site to Google.
  • If you are managing your own site pages directlylearn more about robots.txt here. You’ll need to unblock your site or page to Googlebot.

To remove the page from search results

If you intended to hide your page entirely from Google Search results, follow these steps:

  1. Remove the robots.txt rule that blocks the page to search engines. Your page is still appearing in search (though without a description) because the page is blocked by a robots.txt file. You must first unblock Google access to that page (which sounds counterintuitive, but that’s what you must do). Learn about robots.txt here.
  2. Block search engines from indexing the page. Implement one of the following three methods to permanently block the page from search results:
  3. Remove the page from Google Search results using the remove outdated content tool. Copy the URL from search results into the tool. If you do this without following any of the previous steps, the page can reappear in search.

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